About Us

Today's enterprises and governments are faced with a growing number of diverse challenges including increased market pressure, globalization, rapidly changing technology and increasing customer demands. To succeed in today's economy, organizations need to become more nimble, efficient, effective and customer focused. Traditionally, these challenges have been met through point technology products, massive consulting engagements, or theoretical and unproven approaches which have prohibited results.

Confiance was founded on the principle that process is the common denominator and end-to-end process-centric solutions are required to address the diverse problems and challenges faced by corporate and government leaders. Through a combination of consulting, training and technology, Confiance delivers a holistic approach to tangible business transformation to make organizations more competitive. We are a "roll up your sleeves" organization that partners with you to achieve today's key business objectives such as:

• Agility & scalability
• Reduced time to market
• Mergers & acquisitions
• Customer retention
• Operational efficiency
• Corporate governance

Why Confiance?

World Leading Expertise

Confiance works with leading Global 500 enterprises and governments to provide a holistic approach for deriving business value from Business Process Management (BPM), Enterprise Architecture (EA) and Service Oriented Architecture (SOA) through combining management practices with best-in-breed technology platforms. Our unique philosophy on BPM, EA, and SOA initiatives allows organizations to be more efficient, agile and improve service to customers and citizens.

This comprehensive strategy enables organizations to realize successful business transformation by implementing change in order to achieve successful results. Our expertise is evidenced through the following:

• Confiance's experienced consulting team brings vertical, horizontal & technology capabilities needed to realize the promise of BPM in an organization
• Confiance leverages leading methods such as Six Sigma, Lean and Hammer to deliver quantifiable results
• Confiance adheres to a strict quality control program in which client projects receive input from an entire team leveraging proven best practices
• Confiance clients are 100% referenceable and include: Bank of America, Fidelity, Zurich, GenRe, Pfizer, Kraft, Goodyear, NY State, T-mobile, Alcoa, Dupont, Vodafone, Conocophillips, and others
• Confiance has a 93% client satisfaction rating from Dun & Bradstreet
• Confiance guarantees its work

Strategic Alliances

Confiance believes that our partners play a critical role in the success of our customers. We work closely with industry-leading technology and service partners to provide a holistic solution to our clients.

In addition, we maintain strong relationships with product development teams to stay abreast with product updates and strategy to ensure we are utilizing the most up-to-date technology to help our clients achieve greatness.

Our market-leading partners include:

• IDS Scheer Tier 1 Systems Integrator & VAR
• Certified Global Oracle Systems Integrator & VAR
• Appian Systems Integrator & VAR
• Lanner Group Systems Integrator & VAR
• Corticon Systems Integrator

Thought Leadership & Innovation

Confiance recognizes that today's solutions will not be effective for tomorrow's enterprises and governments. We actively participate and listen to our clients, industry, and the market to develop innovative solutions that can be practically implemented and yield real results. For example:

• Confiance developed the first e squaredTM e-Learning offering enabling accelerated adoption of BPM
• Confiance developed the industry's only comprehensive and practical approach to process discovery yielding faster realization of transformation initiatives
• Confiance is a member of the Penn State Advisory Board for the Architecture Program
• Confiance is active within many industry organizations including:
  • The Association of Business Process Management Professionals (ABPMP)
  • Object Management Group (OMG)
  • Open Group Enterprise Architecture
  • Business Architecture Society