Confiance Group Insights

Insights

Case Studies

The Confiance Group’s professionals work with leading organizations to drive business transformation results:

--   Johns Manville
--   Bose
--   ConocoPhillips

	ARIS Education & Enablement

The Confiance Group assists a Fortune 500 company with their ARIS business transformation enablement initiative, by providing customized courses, global classroom training, and mentorship in order to foster a predictable and consistent learning experience, and make effective use of corporate time and resources.

Our client was spending too much time, money and effort on administering and managing their BPM ARIS training initiative. Furthermore the company needed to train a large targeted group of employees in the use and application of BPM and specifically ARIS in Germany, UK and USA. The Confiance Group was able to assist with the following principal objectives:

	To circumvent the need for micro-managing their training program.
	To ensure that each person trained received a comparable high-quality learning experience.
	To create and deliver high quality training material that used the latest pedagogical methodologies from a classroom-based perspective, which can be executed on an as-needed basis.
	To allow the business to effectively apply business models to solve specific business challenges within specific domains.

The Challenge

Managing their ARIS training undertaking was proving to consume far more time and resources than expected for our client. Also the objective of formulating, maintaining and delivering a harmonious set of training materials around ARIS Business Designer/Architect and a methodological approach to employees with diverse cultural backgrounds was proving to be a huge challenge for our client.

Why the Confiance Group Was Selected

The Confiance Group was founded to be a trusted partner in delivering value to make organizations more competitive, being a “roll up your sleeves” organization that works collaboratively with organizations. The Confiance Group’s mission is to help our clients make substantial improvements in their business through efficiencies and speed to market. The Confiance Group was selected for this engagement based on four factors:

	Extensive knowledge of the ARIS Platform.
	Expert comprehension and application of cutting edge learning methodologies.
	Wide-ranging practical understanding of how to perform business modeling in a real-world setting.
	A seasoned e-Learning Team consisting of consultants, instructional designers, graphics artists, and technologists.

By selecting the Confiance Group, our client was able to leverage these capabilities to develop and deliver a world class ARIS training and enablement program.

The Solution

This engagement was broken into five distinct phases:

	Gathering and absorbing the existing corporate training materials, objectives and ARIS corporate modeling standards
	Meeting with key resources to understand their classroom, e-learning and mentoring goals and objectives
	Creating a set of client approved static examples of the final products
	Physically developing the training curriculum and mentoring program using state-of-the art technology and by tapping the knowledge of our BPM experts; and lastly
	Delivering classroom-based training courses, and executing people specific mentoring programs

The Confiance Group’s training specialists constructed the course curriculum that does not merely consist of a set of PowerPoint slides, but rather a logical collection of vibrant and dynamic panels embracing specific content, that also tests the students understanding and perception of the material using various methods.

Furthermore The Confiance Group was able to provide:

	One centralized global contract for ease of administration
	One consistent training curriculum for Europe and the USA
	Discounted pricing for bundled training
	Utilization of the same case studies
	Consistent pricing for services globally
	Multiple training offerings to enhance user productivity

The Business Impact

The business transformation enablement and mentoring initiative has been extremely successful, having received much praise and positive feedback both from our client’s senior management and students alike.

Due to the fact that there are now a more consistent set of methods & conventions, and that team members have been mentored in their application and the business modeling process, our client’s models now reflect a higher degree of accuracy, robust business content and uniformity.

The holistic training program has also brought a much-needed level of control and order to our client. It is now possible to easily track who has taken what training curriculum. It also affords students, at no additional cost, the ability to revisit / review course material on an as-needed basis even in the absence of expert support staff, thus making more effective use of time and rare skilled resources.

Because of the consistent client-focused course content, the client has been able to educate its culturally diverse workforce, ensuring a reliable level of understanding and practical applicability.

It is now much easier for our client to manage the deployment of BPM and ARIS throughout the organization.