Publications

Business and Process Modeling: A Tool for Predictable Business Transformation
By Bill Swanton, AMR Research

Companies are continually launching new strategic initiatives to improve their results and fuel growth in an increasingly competitive world market. However, employees see a plethora of seemingly unrelated projects trying to improve something, but they are often unc ordinated or—worse yet—working at cross purposes. To focus business transformation efforts and roll them out globally, companies need to consolidate the widespread process improvement and business strategy activities and start building a business architecture that supports continuous change.